|
08.15
|
Conference Registration and Refreshments
|
|
09.00
|
Chairs Welcome Address
Helen Dickinson OBE, Chief Executive, BRITISH RETAIL CONSORTIUM
|
|
09.10
|
The Future Vision for Fewer but Better Jobs and the launch of our latest research Retail 2020: What our people think
How will the retail workplace landscape change and how will this will affect people and places across the country?
Sir Charlie Mayfield, Chairman, BRITISH RETAIL CONSORTIUM and JOHN LEWIS PARTNERSHIP and Helen Dickinson OBE, Chief Executive, BRITISH RETAIL CONSORTIUM
|
|
09.35
|
Fit for Purpose: Keeping a Heritage Brand Relevant
Transforming a well-known retailer to an international, omnichannel brand
Meg Lichtman, CEO, ProcessUSA Gateway Services
|
|
10.00
|
The Evolving Customer: How do we Inspire Consumers in Today’s Digital World?
Leendert den Hollander, Vice President and General Manager, COCA-COLA ENTERPRISES
|
|
10.25
|
Morning Refreshments and Networking
|
|
10.55
|
E-Commerce Changing the Face of Retail and the Consumer Insight It Provides
Dan Rubel, Strategy and Communications Director, SHOP DIRECT
|
|
11.20
|
Harnessing Technology to Empower Creative Entrepreneurship
Simon Belsham, CEO, NOTONTHEHIGHSTREET.COM
|
|
11.45
|
Pricing Strategy: The impact of Discounting on Brand Equity
Rob Feldmann, CEO, BRANDALLEY
|
|
12.10
|
Panel: The Evolving World of Risk
The results of the Retail Risk Survey. What are the key risks for UK Retailers and Wholesalers?
Richard Waterer, EMEA Managing Director, AON GLOBAL RISK CONSULTING
|
|
12.45
|
Lunch and Networking
|
|
13.45
|
The Reality of E-commerce Growth
Terry Duddy, Non-Executive Director, DEBENHAMS and HAMMERSON PLC Chairman RETAIL TRUST, former CEO, HOME RETAIL GROUP
|
|
14.10
|
Making a Business Fit for Growth
People, skills trends and a growing customer base
In discussion with Catriona Marshall, CEO, HOBBYCRAFT
Interviewer, Martin Newman, CEO, PRACTICOLOGY, Non-Executive Director, CONVIVIALITY PLC, WHITE STUFF
|
|
14.35
|
Afternoon Refreshments and Networking
|
|
15.05
|
Change Management and Leadership
Why leading from the front, embracing change, developing talent and empowering colleagues is a good recipe for achieving success with a highly motivated, positive and energetic team.
Claire Harper, Founder, INDIACOCO
|
|
15.30
|
Panel: Developing Tomorrow’s Retail Leaders - Developing the Skillsets for Future Retail Employment
Chaired by: Eric Musgrave, FASHION INDUSTRY CONSULTANT
Claire Harper, Founder, INDIACOCO
Fiona Lambert, Former Vice President of Brand Development and Design, ASDA
Hash Ladha, Chief Operating Officer, OASIS & WAREHOUSE
|
|
16.20
|
Chairs Closing remarks
|
| 16.30 |
Conference close
|
|
|
16.30 - 17.15 BRC Drinks reception
|
|
|
|